All about Accessibility and Conditional Mobility

Rock in Rio Lisboa is an inclusive festival and has an operational planning dedicated to accessibility, with the aim of making the user experience as comfortable as possible.

• WHO QUALIFIES:

· Persons with disabilities

· People who are blind or have low vision

· Deaf people

· Neurodivergent people

· People with reduced mobility and/or special needs

· People with obesity

· People with dwarfism or short stature

· Pregnant women

· People 60+

The festival takes place in the Tagus park, a large space, with a natural slope of the terrain, some circulation spaces with natural grass and walkways, so we ask for the attention and understanding of the public, but above all we want to be a festival for all people!

To have a better experience and avoid queues in a face-to-face registration, it is necessary to fill out this form.

• PERSONAL COMPANION TICKETS

There is only one type of ticket for Rock in Rio Lisboa available to anyone, including those with limited mobility and/or disabilities. Tickets can be purchased HERE, at Worten stores, on the Worten app and at worten.pt.

According to Portuguese legislation, the ticket is guaranteed free of charge for the personal companion of the person with reduced mobility, with proof of disability of 60% or more. This request must be made via a form, available until 20/05/2026, which can be requested for completion by email at: acessibilidade@rockinrio.com
After the form has been submitted and the required documents reviewed, you will receive an official communication from the festival by email (it is essential that all your details are up to date).

• STRUCTURES & SERVICES

The City of Rock will be prepared to receive all people, providing elevated and good visibility platforms for the 4 stages, accessible toilets throughout the park, dedicated parking areas and support areas with a dedicated technical team. It is not necessary to make any type of reservation or prior contact to access these exclusive areas, just go to these places and request access.

· To access the exclusive parking for limited mobility, the badge issued by the IMT is required.

· In the starters we will have a technical team available to help

· The hospital present in the City of Rock is also prepared to support any need.

· In the support area, it is possible to carry electric wheelchairs and use the water bowls for guide dogs.

• VISIBILITY PLATFORMS RULES

The platforms are spread throughout the City of Rock, next to the stages, and are for the exclusive use of people who fit the operating rules of the platforms for limited mobility, which are as follows:

· All people with permanent or temporary limited mobility can enjoy the platforms, on a priority basis: the elderly, obese people, pregnant women and those with other conditions.

· Users of the platforms will be able to enjoy the presence of a companion, whenever the capacity of the platforms allows it, since priority will always be given to people with reduced mobility.

· Only companions with the age rating allowed to enter the venue are allowed.

· Pregnant women can use the Platforms as long as they attest to high-risk pregnancies and end-of-time pregnancies (from 6 months).

· Rock in Rio Lisboa reserves the right not to allow people who do not fit the rules of operation of the platforms to enter/stay on the platforms.

For more information you can contact us via email acessibilidade@rockinrio.com